Conveyancing is often seen as a straightforward process, a necessary series of steps that take you from offer to completion.
In reality, it’s far more complex, and behind every transaction is a team of people managing deadlines, solving problems, and keeping everything moving forward. It’s a role that requires attention to detail, strong communication, and the ability to stay calm under pressure, even when things don’t go to plan.
National Conveyancing Month is designed to inform, educate, assist, and inspire all those behind the scenes of every successful property transaction, and each week, our conveyancing team has been sharing insights linked to this initiative.
Surviving & Thriving: Practical Wellbeing Advice for Conveyancers
As part of this ongoing campaign, and following on from our previous blogs, we wanted to take the opportunity to highlight an important theme from the initiative: wellbeing within the conveyancing profession. It’s an opportunity to reflect not just on the work itself, but on the people doing it.
Rather than outlining a list of typical daily tasks, we wanted to give a more meaningful picture of what the role is really like. To give a well-rounded and honest perspective, we spoke with two members of our team: Jaeda Moayedi-Azarpour, Head of Property, and Jodi Hoffman, who is currently training within the department.
With different levels of experience and responsibilities, they each offer valuable insight into the realities of working in conveyancing and how they maintain their well-being in a demanding role.
This follows on from our week 1 article, ‘National Conveyancing Month 2026 – The Importance of The Right Legal Support’, and our week 2 feature focusing on charity and community efforts that our firm takes part in. Read it here: ‘National Conveyancing Month 2026 Week 2: Charity Initiatives and Supporting Our Community’.
What Does Conveyancing Really Involve?
No two days in conveyancing are ever quite the same. One moment you might be reviewing contracts, the next you’re speaking with clients, estate agents, or the other party’s solicitors, trying to keep a transaction on track.
To give a clearer picture of the role the realities behind the scenes, we asked Jaeda and Jodi a few simple questions.
- What does a typical day look like for you?
As Head of Property, Jaeda explains that her day begins with structure and communication:
“With conveyancing, every day is different. However, Bookers & Bolton have a 10-minute wellbeing session every day which helps to set the tone. I have daily meetings with the team to discuss any matters which have arisen and provide guidance if necessary. After an initial check of my inbox to see whether there is anything pressing which has come in, completions must be prioritised. From there, it’s making sure that files are progressed in a timely manner.”
Jodi, who is currently training within the team, shares a slightly different perspective and explains:
“My day-to-day tasks involve various things, such as helping the team draft reports, dealing with exchanges, liaising with clients, estate agents and solicitors, reviewing files to ensure all tasks are up to date and running compliance tasks. Alongside my daily workload, I also take time to study to be a licensed conveyancer. I ensure I plan for the week ahead so I know what reading to complete, what to learn, and which cases I need to digest to make sure I am on the right track for this too.”
When it comes to prioritising tasks, Jodi adds:
“I usually prioritise my workload based on how close files are to exchange and completion – anything completing soon requires more urgent attention, anything due to exchange will then take priority after that, and then I will manage my workload in terms of other priorities – in line with meeting client needs and otherwise in date order.”
2. What do you enjoy most about working in conveyancing?
For Jaeda, the variety is what makes the role rewarding, sharing:
“I enjoy having a diverse caseload, and despite what people may assume, no two properties are the same, so every file is different. There are also the individual needs of clients to consider so this makes sure the work is interesting and also rewarding. Where title problems arise, I enjoy finding solutions to help achieve the client’s aims.”
For Jodi, the most rewarding moment is helping clients reach completion:
“Ever since I was working out what I wanted to do with my career, I always knew I wanted to do something that would have a positive impact on individuals – I wanted to be someone people could trust, and stand out as someone that made a difference and really helped them. I love making the phone call to clients to let them know they can collect keys and that they have reached that all-important milestone in their lives.”
She also highlights the progression within the role, and the opportunity to learn and grow, supported by the wider team:
“As someone working towards my CLC qualification to be a licensed conveyancer, I also love the fact that the role is progressive – there’s always a chance for me to grow, develop myself, and learn from others too – and Bookers & Bolton are so supportive in this.”
3. What are some of the biggest challenges in your role?
Conveyancing involves many moving parts, and one of the biggest challenges is managing expectations while working with multiple third parties.
Jaeda explains that while the team does everything possible for their clients, progress often depends on others:
“I find that open communication goes a long way in helping manage expectations, especially when clients are trying to plan a lot around their conveyancing transaction.”
Jodi adds that strong internal systems also help manage deadlines effectively, with shared calendars and tracking systems ensuring nothing is missed and expectations are clear.
4. How do you support clients through what can be a stressful process?
Buying or selling property is often one of the most stressful experiences clients go through.
Jaeda highlights that the team understands how overwhelming this can be and is there to support clients through the process, adding:
“Clients are going through one of the most stressful times of their lives when moving house, whether that’s a first-time buyer unsure of the process or someone trying to organise a sale and purchase at the same time. Most clients are not aware of the ins and outs of the process, and the uncertainty can cause a lot of stress, especially when having to consider time off work, booking removals and how long to live surrounded by boxes. I keep an open line of communication with clients and try to provide as much guidance as possible along the way. At the outset of the transaction, we provide clients with a Conveyancing Guide which gives an overview of the transaction as well as providing information as to what we need at each stage whether the person is buying or selling. I feel as though this helps to make the whole process seem less daunting.”
Jodi echoes this, emphasising how important communication is in reassuring clients. She also highlights the firm’s app, which allows clients to track progress in real time:
“I think communication is so important in the conveyancing process and this tends to put clients at ease – letting them know what exactly is happening. Bookers & Bolton have an app that assists in doing this, so at a click of a button, clients know what is happening in real time.”
Wellbeing in Conveyancing
5. Conveyancing can be fast-paced and sometimes high-pressure. How do you personally manage stress in your role?
For Jaeda, organisation is essential:
“As simple as it sounds, making sure I have a well organised task list is a must for me in this role. I personally allocate tasks to each day as this makes sure that work is prioritised without feeling overwhelming and provides a sense of achievement at the end of the day when all the tasks have been completed.”
Jodi highlights the importance of teamwork and support:
“Personally, whilst the role can be high pressure and work volumes can be high, teamwork has been really important – having good relationships with colleagues has been so important to me, and I never have to worry about asking a silly question or for reassurance – everyone is so happy to help, and this takes a lot of pressure off. If I ever get worried about a certain issue, I know I always have regular meetings with the team where I can bring issues up to discuss.”
She also notes the importance of stepping away when needed:
“I also think it is important and healthy to sometimes step away for a few minutes if things get overwhelming or too much – sometimes we get too lost in emails, phone calls and files – it always helps to come back with a clear mind if things get too much.”
6. How important is teamwork when things get busy?
Both emphasise that teamwork is critical, especially during busy periods.
Jaeda explains:
“We have a really strong team at Bookers & Bolton, and despite working remotely, we make sure to have daily check-ins with each other. This provides everyone the opportunity to ask questions and also offer help and support which is integral when you work in a demanding role.”
Jodi adds that colleagues are always willing to step in when needed:
“Team members are always there to help pick things up and give people a hand when needed and are only ever a message or call away. We aim to find the right solution together rather than focusing on problems.”
7. What does a supportive working environment look like to you?
For Jodi, it comes down to culture:
“Kindness and genuine support in the workplace make such a difference. Bookers & Bolton has a no-blame approach, so the focus is always on solutions rather than problems. This creates an environment where team members feel comfortable asking questions and supporting one another.”
8. How does the firm help create a healthy working environment?
Both highlight the firm’s daily 10-minute wellbeing sessions as a key initiative. These sessions provide time to pause and reset, even during busy periods.
Jodi also notes the importance of support beyond day-to-day work:
“Whilst studying for my course, I also get dedicated time where I can get stuck into studying without needing to worry – this really helps me mentally as I know I am supported not just in my work, but in my goals to further my career.”
9. In your experience, what small changes can make a big difference to wellbeing at work?
Jodi highlights the importance of open communication:
“I would say being open and honest about needing help. Conveyancing is ever-changing with evolving laws and rules, and we are always learning something new or coming across things we need a second opinion on or need help with. It makes such a difference being comfortable around colleagues to ask questions and ask for help. In turn, it makes me strive to be someone that can also help others and be approachable in the workplace.”
10. What advice would you give to someone starting a career in conveyancing?
Jaeda’s advice is simple but powerful:
“Don’t be afraid to ask questions. I was fortunate to be trained by solicitors who had an open-door policy and would invest the time in explaining the why as well as the how. If you can understand why something is done, then you are able to not only identify issues but explain issues to clients which helps them to understand the process.”
Final Thoughts
11. What advice would you give to someone going through the conveyancing process?
Jaeda encourages clients to take the time to research before instructing a solicitor:
“Think about what is important to you as a client. By researching the firm, reading reviews carefully, and taking on board recommendations, you can choose someone you trust. Feeling confident in your conveyancer can make a real difference.”
You can find out more about Jaeda and Jodi via their profile pages here:
Why This Matters
Conveyancing is often fast-paced and can be demanding, but it’s also incredibly rewarding. Being part of such an important moment in someone’s life, whether it’s a first home or a new chapter, is something our team takes great pride in.
By sharing these insights, we hope to offer a more honest and transparent view of the process, and to highlight the people working behind the scenes to make it happen.
Conveyancing Services in Alton
If you are thinking about buying, selling, or remortgaging, our experienced conveyancing team would be happy to help. You can also use our helpful conveyancing fee calculator to receive an estimate of how much your residential property transaction is likely to cost. Get your conveyancing quote.
Get in Touch
For legal advice from experienced residential conveyancing solicitors, please contact us on 01420 558 335, email enquiries@bookersandbolton.co.uk, or fill in an enquiry form today.
This blog post is for information purposes only and details may have changed since publication. It is not intended to be taken as advice or acted upon. If you are seeking legal advice, please contact our team of solicitors.
